Our shipping and delivery options are designed with the customer in mind. We deliver and ship all of our products using the most secure and reliable means available. Depending on your unit's weight, we will deliver your order either with our own delivery service, UPS, or a Freight Carrier servicing your area. Delivery times will vary depending on the type of shipping. 

For apartment or high-rises, delivery personnel require dedicated elevator access. Please pre-measure your doorways, entrances and hallways to ensure your new product will fit.

• Gas or Electric
• 110 Volts or 220Volts
• Color of unit
• Height, Width, and Depth, will match the place where your installing the unit
• Height, Width, and Depth, will allow unit to fit through the entrance door

We will not take back any unit(s) that were opened and/or taken out of the box. Please make sure you are ordering the correct item before placing your order. If you need assistance in ordering a product or you need technical help please call our sales staff at 1-866-879-1555 or email us at info@handyappliances.ca. There will be a 25% restocking fee on cancelled or unopened returned items, plus the shipping cost to you and back to us. If you need to cancel an order you must call us at 1-866-879-1555 to cancel. Do not email us any cancellations. All special orders cannot be cancelled.